Friday, December 04, 2020

Restoration of Operations Procedures

Northland Ice Skating, Inc.

Restoration of Operations Procedures

The following procedures were created for internal considerations and are intended to serve as a guideline when operations are in the process of being restored. It is acknowledged that at the time of this publication the environment surrounding COVID-19 is evolutionary in nature. As a result, these guidelines are subject to change and modifications pursuant to legal changes which may or may not be incorporated in the form of an amendment to this plan. It should be noted that any proposal to return to work before widespread immunity has been achieved, either by prior infection or immunization, has risks that could lead to a second wave of infection. Therefore, the procedures for restoring operations involves a set of tools and procedures to enable the recovery and continuation of business operations following a pandemic such as the COVID-19 (coronavirus) outbreak.

The plan outlined in this procedure has been developed to analyze the essential functions of Northland Ice Skating, Inc. This allows leadership to apply procedures and measures to allow increasing functionality, while remaining flexible enough to address changes in the duration of business restoration. Implementing the return to full operations in a safe and thoughtful manner will be complex. For that reason, it is imperative that communication of the manual is shared and training is followed.

The owner and or managers of Northland Ice Skating, Inc. actions will be guided by the orders of the Hamilton County Board of Health, the Governor of the State of Ohio and the guidelines published by the Centers for Disease Control. Currently HIPAA remains in effect and all privacy rights shall be respected for employees during this compliance period. If an employee is confirmed to have the COVID-19 infection, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality.

An employee with a COVID-19 exposure according to the CDC, may have symptoms in as few as two days or as long as 14 days if they have symptoms at all. Those symptoms may include fever, cough, and shortness of breath or difficult breathing. Other symptoms can include tiredness, aches, runny nose and sore throat. Some people have even experienced the loss of taste and smell. The severity of COVID-19 symptoms can range from very mild to severe.

Employees who are exhibiting any of these symptoms should not respond to work, they should immediately contact their supervisor and their health care professional for further guidance. If symptoms develop while at work the employee shall immediately contact their supervisor by phone and leave the facility. The following COVID-19 decision making flow chart identifies the protocol for an employee that has symptoms or has been exposed. An exposed employee should self-monitor for symptoms (i.e., fever, cough, or shortness of breath).

reference image a covid reopening document

Returning to Northland Ice Skating, Inc.

Although no plan can guarantee full and immediate resumption of operations given the unknown impact of COVID-19, creating a sound frame work as well as implementing strong processes and controls is first priority. These processes and controls will help prepare employees to handle and manage restoration of operations while protecting staff and the public while avoiding the spread of the virus. The restoration plan implements a multitude of work site and personal safety measures. The measures defined in this plan are designed to mitigate the risk of exposure. This includes Personal Protective Equipment.

All types of PPE must be:

  • Selected based upon the hazard to the worker.
  • Properly fitted.
  • Consistently and properly worn when required.
  • Regularly inspected, maintained and replaced as necessary.
  • Properly donned, removed, cleaned, stored and disposed of.

Social Distancing shall be observed at Northland Ice Skating, Inc. facilities until otherwise determined by Management who will consider the County, State or Federal Governments regulations and suggestions based on best practices. Social distancing refers to keeping space between yourself and others.

  • Stay at least 6 feet from other people.
  • Do not congregate in groups.
  • Stay in your assigned area and within your assigned workspace, with exception of entering / leaving, lavatories or to complete a job task at a communal piece of equipment such as but not limited to copiers and fax machines.
  • No attending or hosting of external meetings.
  • Only one person allowed in the bathroom at a time. Make sure proper signage is posted.
  • Only one person allowed in an elevator at a time. Make sure proper signage is posted.

Employees and Custodial Staff Responsibilities

Northland Ice Skating, Inc. customer should be contacted and notified that staff will be returning to the building and areas cleaned by them need to be sanitized prior to reintroducing staff to the facility. Routine cleaning for the foreseeable future will be the responsibility of maintenance and our own employees. Typical scheduled cleaning and disinfecting occurs after operations close. Sanitization therefore needs to be throughout the workday as the employee uses equipment or touches surfaces. Hand sanitizer will be placed in the open.

Staff and employees shall be responsible for the following but not limited to:

  • Doorknobs, push bars, handles and railings.
  • Panels such as those on copiers or microwave ovens.
  • Light switches
  • Drinking fountains
  • Restrooms
  • Conference rooms, breakrooms and kitchens
  • Countertops and chairs
  • Plexiglas barriers / sneeze guards
  • Elevators

Modifications should be done to the workspace prior to Employees and Customers returning to include but not be limited to:

  • Signage throughout the facility
  • Installing Plexiglas barriers for each customer service counter or greeting desk. Wipe counter after each guest uses it.
  • If a signature or sign in is required, leave one pen out and ask the guest to please take it.
  • Remove all publications, periodicals, candy jars, fruit, bottled water and coffee centers.
  • When business operations return and customers are allowed back, move chairs in waiting areas to afford proper social distancing.
  • Gloves are required to process incoming mail.

If an employee is symptomatic in the workplace they should leave immediately. The area used by the employee must be disinfected and properly cleaned prior to being used again. Management should close the area off. Open outside windows or doors to increase air circulation and wait 24 hours before cleaning or disinfecting. If 24 hours is not feasible, wait as long as possible. Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, common areas, shared electronic equipment like keyboards and phones. If the person who was sick has not been in the facility for more than 7 days, cleaning and disinfection are not necessary. Just continue routine cleaning and disinfecting.

At each facility there should be one employee entrance. All other access should be secured until customers return. When the customers return they should only be allowed access to one entrance which is separate from the employee entrance. Inside of the employee entrance should be hand sanitizer, Lysol (or another acceptable disinfectant spray), sanitizing wipes and a forehead scanning thermometer. The employee shall sterilize the thermometer and check their temperature. If it is in excess of 100.4 they need to leave the facility immediately, contact their supervisor and contact their health care provider. The CDC indicates that some human’s temperatures run higher than 98.6. They believe anyone above 100.4 is running a fever. After verifying that they have no temperature they need to disinfect the thermometer. Apply hand sanitizer and spray Lysol on the soles of their shoes. They may then enter the work space where they will respond directly to their work area.

Employees exposed to the public need to have proper PPE. Employees accepting deliveries or mail need gloves and sanitize all parcels before placing those items outside of the recipient’s office. Interior doors can be locked in the open position to limit the contact to door handles. Training videos can be located on YouTube to instruct our employees on proper social distancing, hand washing and how to put on or take off face masks safely. This document and others should also be forwarded to employees prior to being allowed back into facilities so that they have an understanding of the new norms and acceptable behavior. Business will not be as usual. It can and will be as effective.

 

Northland Ice Skating, Inc.

10400 Reading Road

Cincinnati, Ohio 45241

 

 

 

 

 

 

 

 

 

 

 

Rink Schedule

Friday 12/04/20
09:30AM - 11:00 AM
Stick & Puck Time
Friday 12/04/20
11:00AM - 1:00 PM
Open Hockey 11 to 1
Friday 12/04/20
01:00PM - 3:00 PM
Public Ice Skating 1 to 3
Friday 12/04/20
03:00PM - 6:00 PM
Northland Skating Academy
Friday 12/04/20
06:00PM - 8:00 PM
Moeller 6 to 8
Friday 12/04/20
08:00PM - 10:00 PM
Public Ice Skating 8 to 10
Saturday 12/05/20
09:30AM - 11:00 AM
Dougs Hockey 9:30 to 11
Saturday 12/05/20
11:00AM - 1:00 PM
QCFSC 11 to 1
Saturday 12/05/20
01:00PM - 2:00 PM
Group Lessons
Saturday 12/05/20
02:00PM - 4:00 PM
Public Ice Skating 2 to 4

Staff Access

Northland Ice Skating

10400 Reading Road
Evendale, Ohio 45242
Map / Directions
513-563-0001